Product FAQs

No, it does not require jailbreaking. iMoveGo makes it safer and more reliable to change the location of your device without jailbreaking it.

iMoveGo is able to alter your GPS coordinates, whereas VPNs only change your IP address. VPN cannot work for games like Pokémon GO as Niantic will fetch GPS data.

Main features are available to test in the free trial. In the full version, you can use all the features without limits, including the three different modes, joystick, and historical records features.

Yes. You can set a virtual location on all location-based apps including Pokémon GO, Snapchat, Find My Friends, Apple Maps, Google Maps and WhatsApp.

No, other settings won't be affected. Only location-related settings, such as longitude, latitude, and weather will naturally change.

Two-Spot Mode: Move between the two locations you have selected.
Multi-Spot Mode: Pass through many places you have selected on the map.

Up to 100 spots can be selected in Multi-Spot Mode.

Simply restart your device(s).

Yes, the virtual location will be retained. The location cannot be restored unless the device is restarted or you click on "Reset location" on the iMoveGo.

Yes. Whenever you want to pause moving, simply click "Pause". You can then select "Continue" to continue moving. Once you have finished, you can click "Stop" to end your movement.

Yes, you can enter specific GPS coordinates as a destination. For example, 35.782171, -115.708008

-Check your network

-Update iMoveGo to the latest version

-Please contact us for further assistance if this error still persists after you try the above fixes.

Here are 3 steps you can follow:

1. Unplug and re-plug in your iOS device. Restart iMoveGo and connect again.

2. Test the USB connection by connecting to a different USB interface using your original USB cable.

3. In the event that your device is still not being recognized, please try entering DFU Mode or Recovery Mode.

1. Use the original USB cable to connect your device to the computer. Ensure that GPS and the internet are enabled on your device.

2. Choose MTP (Media Transfer Protocol) or PTP (Picture Transfer Protocol) from the drop-down menu that appears when you tap the notification that says "Connected as..." or "USB Charge Only". Depending on the brand the operation may differ, but you will generally find it in the notification bar when you connect to the device.

3. To check USB connection options, you can also open the Settings and search for "USB configuration" or "USB preference".

4. Follow the in-app guide to turn on USB debugging and proceed.
Note: If that still doesn't work, you may need to install the correct driver for your Android phone.

-There is no permission.

-This Android phone possesses a 32-bit processor, which is not supported.

-To install apps via USB, some phones require Developer Mode to be enabled.

-There isn't enough memory on the phone.

For Android users, Pokemon GO cannot be logged in to with a Google account.

In some cases, iOS devices will automatically calibrate their GPS position after their position has been changed.

In general, iOS 15 and below will be calibrated within 2 days, while iOS16 will probably be calibrated within 3 to 6 hours.

Calibration will restore the position to its real position.

Go to "Settings" > "Display and Brightness" > "Auto lock". Then select "Never".