[ 2024 Guide] Samsung Data Recovery with Broken Screen: 6 Efficient Solutions


Sep 15, 2022 (Updated: Sep 15, 2022) • Filed to: Android Recovery

5K views, 5 min read


Imagine you’ve accidentally dropped your Samsung phone and got the screen cracked real badly. You have all your pics and important data stored in it and now looking for a way to access the data within the phone without using the broken touchscreen. 

This can be quite painful and especially when you have no access to the photos, numbers, messages, and other data stored on your phone. However, many Samsung users have already encountered similar situations with their phones and luckily there are several proven ways available to retrieve data from broken phone. In this article, we are going to show you different methods for Samsung broken display data recovery, including the ways to get data from broken phone and transfer data from broken phone to new phone.

How to Recover Data from Samsung Phone with Broken Screen?

The data recovery on a Samsung phone with a broken screen could be quite straightforward and easy if you have the right tools and procedures in hand. Here are 6 workable methods for Samsung data recovery broken screen so that you don’t have to suffer from any data loss. Without further delay, let’s start discussing them one by one.

Method 1 – Recover Data from Samsung with Broken Screen Using File Explorer

The first way we are going to share with you for recovering data from the Samsung phone is using File Explorer. If your broken Samsung phone is still responsive, you can simply connect it to the computer, access its internal storage, and then transfer the files from your phone to the computer. To retrieve data from broken phone via the file explorer, you need to follow the coming steps:

Step 1 In the first step, connect Samsung phone to PC with broken screen and grant permission to the computer for accessing the phone’s internal storage.

Step 2 Head over to “This PC” > [Your Device Name] > “Internal shared storage” from your computer.

Step 3 Lastly, copy the files from the internal shared storage that you want to recover and paste them to any desired location on your computer.


You need to allow the computer to access the internal storage of your broken phone. If you haven’t granted permission, this method cannot work for data recovery.

Method 2 – The Best Solution to Recover Data from Broken Samsung Phone under All Occasions

If you have remained failed with the basic recovery option that we just shared, then the quickest and most reliable way to get data from broken phone is by using specialized software. WooTechy iSeeker for Android is a versatile data recovery program where you will get the best control over retrieving a wide range of data from Samsung phones with broken screens, including text messages, contacts, WhatsApp, photos, files, and much more. iSeeker offers maximum efficiency when it comes to Samsung broken display data recovery. This Android data recovery software is highly responsive and you don’t need to have any prior experience to use it.

Features Highlights

    Works equally well on both normal and broken phone

    With the help of lightning-fast recovery speed, it will retrieve data from a damaged phone within just a few minutes

    You will be able to preview files before selectively or completely recovering data

    Supports all major types of data files for recovery

    Recover data in practically any situation or scenario

How to Retrieve Data from Broken Phone Via iSeeker?

Step 1 Install Software and Select the Recovery Mode

First of all, you will need to download and install the WooTechy iSeekerWooTechy iSeeker on your computer, and then, launch the program and select “Recover Data from Broken Phone” on the main interface. Click on the “Start” button and confirm your device by selecting the correct name and model of your Samsung phone from the provided list.

After confirming your Samsung device, the software will automatically download the relevant data package. When the package has been downloaded successfully, connect your broken Samsung phone to the computer using a USB cable. Now, follow the on-screen instructions to enter downloading mode on your Android device in 3 simple steps.

Step 2 Put Your Device into Downloading Mode

Step 3 Select the Data Types

In this step, you will need to select the types of files that you want to recover using iSeeker for Android, and then, click the “Next” button to scan the selected data files.

Step 4   Recover Selected Files from Broken Samsung Device

After scanning gets completed, you will be provided with a list of all the lost files on your broken phone. You can preview the files and select the ones that you need or select all for complete data recovery. In the last, simply click “Recover” and the program will start retrieving all the selected files to your computer. From there, you can easily move the recovered files to any other device. 

Method 3 – Retrieve Data from Broken Samsung Phone with the Help of Smart Switch

Samsung Smart Switch is yet another useful data recovery option for a Samsung phone with broken screen. If you have already backed up your data to the computer with Smart Switch, you can restore data from the broken device to any other Samsung phone and tablet using this method.

Step 1 Download the Smart Switch program from the Samsung website and install it on your computer.

Step 2 Connect your damaged Samsung phone to the computer using the USB cable and run the software.

Step 3 It will first detect your device, and then you need to click the “Restore” and “Select your backup data” options respectively.

Step 4 Select the files that you want to recover, hit the “OK” and “Restore” buttons, and you’re done!

Method 4 – Recover Data from Broken Samsung Phone with Samsung Cloud

Samsung Cloud, as its name implies, is a cloud storage service that enables you to backup your device data to Samsung servers. If you have backed up your phone data to Samsung Cloud, then you can restore data from Samsung with the broken screen using this service. However, in the case you haven’t backed up your data before breaking the phone, we recommend using the WooTechy iSeeker because you cannot restore data from Samsung Cloud without backups.

Step 1 To transfer data broken phone to a new phone, open the Settings app from your new Samsung device and go to “Cloud and accounts” and “Accounts” options to log in to your Samsung account.

Step 2 Next, head over to the “Samsung Cloud” option from the Clouds and accounts screen.

Step 3 Press the Restore icon after entering the Samsung Cloud option, and then, select the broken Samsung phone from which you want to restore the data and choose the required backed-up data. Finally, hit the “RESTORE NOW” button, and the files will start restoring to your new device.

Finally, hit the “RESTORE NOW” button, and the files will start restoring to your new device.

Method 5 – Retrieve Data from Broken Samsung Phone via Google Account

The next procedure for Samsung broken display data recovery is by using the Google account. Just like Samsung Cloud, this method can help you restore the backup from Google cloud space saved with your Google account.

Step 1 First of all, you will have to add the Google account that you used to back up the data of the broken Samsung phone. To do that, go to the Settings app on your new phone and choose the Accounts and backup, Accounts, and Add account options restively. Then, select the “Google” option and enter the information for your Google account.

Step 2 In order to get data from broken phone, select the Google account you have just added and tap the three-dotted icon located at the upper right corner of the screen.

Step 3 Simply, press the “Sync Now” to initiate the restoration process.

Method 6 – Use Find My Phone for Samsung Data Recovery Broken Screen

You might already be aware of the Find My Phone feature, which was introduced by Samsung to enable users to easily locate the lost phone, lock the screen, and for other protection of the lost device. However, you may not know that it can also be used to recover data from a broken Samsung phone. This feature allows the users to back up the data stored on their devices to Samsung Cloud. So, if you have a Samsung account on your device and allowed Google to collect your location information, then this can be an available way to recover data you’re your Samsung phone.

Step 1 Open the web browser, go to the Samsung website, and click on the Find My Phone option. Instead, you can also directly go to the official website of the Find My Phone service.

Step 2 Then, log in to the Samsung account that you were using on the broken Samsung device. Connect it with the help of a USB cable and KIES will let you access your files.

Step 3 Lastly, select the required files to back up and then restore them from your Samsung cloud.  

Bonus: Things to Do When the Screen Breaks

When you accidentally dropped the phone and its display becomes shattered, the following are some of the tips to follow before going to access a Samsung phone from PC broken screen.

    Check if your device is turning on

    Inspect if the touchscreen is still responsive

    Check if the screen of your device becomes blank or black

    Avoid plugging your phone directly into the charger after dropping

    Check the warranty coverage

Although, it is physical damage but your manufacturer can still provide you with further repairing options at a lesser cost. After diagnosing your device with these tips, you will be able to find out which options can work best for you.

Final Thoughts

After reading this write-up, we hope now you will be able to retrieve data from broken phone. It is always recommended to create a backup for all your important data. In this article, we discussed different methods for Samsung data recovery broken screen from Samsung Cloud backup. If you haven’t backed up your broken phone data or looking for the recovery option with the highest success rate, then we recommend using WooTechy iSeeker for Android. It is a more reliable, quicker, hassle-free option, and you can also download it for free from here.


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