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  • 1. Does iSalvor truly remove activation lock?

    iSalvor bypasses iCloud activation lock rather than remove it. What iSalvor does is to bypass the iCloud activation lock screen so that you can enter the device without the original Apple ID or passwords and use a new Apple ID. The original Apple ID used on your iOS device is connected to Apple server. Nobody but Apple itself unlocks iCloud activation lock if you can prove that the device is indeed yours.

  • 2. Can I bypass activation locked iOS device with signal?

    No. After bypassing iCloud activation lock with iSalvor, the function of making and receiving phone call and cellular data will be disabled. 

  • 3. Can I use the trial version without paying? Will I be asked to pay the money before starting to use?

    You can free download iSalvor to see the function and check if your device is supported. When it comes to the step of bypassing iCloud activation lock on your iOS device, you need to purchase a license.

  • 4. Does iSalvor requires jailbreak to bypass iCloud activation lock?

    Yes, jailbreak is the prerequisite of bypassing iCloud activation lock with iSalvor. 

  • 5. Can I use iSalvor on a Windows computer?

    Yes. iSalvor has Mac version and Windows version. The software is compatible with Windows 10/8.1/7 and macOS 10.13 to 10.15. Jailbreaking iOS device on Mac is much easier than on Windows. For windows users, you can jailbreak the device yourself, or use our tested jailbreak tutorial.

  • 6. How to upgrade to iOS 12.4.7?

    Follow the steps below to upfrade iOS version to 12.4.7.  
    Step 1. Prepare a firmware package of iOS 12.4.7.
    Step 2. Connect the iOS device to your computer. Download iTunes if you don’t have iTunes on the computer.
    Step 3. Launch iTunes and select the iOS device from the top left corner.

    launch itunes

    Step 4. Click on "Summary" in the left-hand sidebar.
    Step 5. If you are using Mac, hold down the "Option" key, then click "Restore iPhone" in the Summary page in iTunes. On a Windows PC, do the same but hold down "Shift" instead.

    restore iphone

    Step 6. From the window that pops up, select the iOS 12.4.7 ipsw firmware file you had downloaded earlier.

    choose iOS 12.4.7 ipsw firmware file

    Step 7. iTunes will inform that it will upgrade your iOS device to iOS 12.4.7 and will verify the update with Apple.
    Step 8. Click "Restore". iTunes should now upgrade your iOS device to iOS 12.4.7.

    upgrade iOS device to iOS 12.4.7

  • 7. What to do when the jailbreak failed?

    Solution 1. Use Another Checkra1n Version on Mac
    If the jailbreak failed, please use another Checkra1n version and repeat the jailbreak process.
    Step 1. Download other recommended Checkra1n versions through a browser.  
    Step 2. Install theselected version on your Mac. If you come across the problem below, please execute a command to run it.


    In the terminal app on your Mac, follow the instructions below:
    1) enter “xattr –rc” and press the Space bar
    2) drag the newly downloaded Checkra1n to the command window

    terminal app

    3) then press “Return” and you will see the result as shown on the picture

    press return

    Solution 2. Fix Errors if Error Codes Are Given on Mac
    You might come across the following error codes when the jailbreak failed, the solutions are given below.

    • Error code: -20

    Choose the “Safe Mode” option and jailbreak again.

    safe mode jailbreak

    • Error code: -31

    Install your iOS firmware again and try the jailbreak one more time.  
    Solution 3. Contact Customer Support if Bypass Failed on Windows

  • 8. What to do if it failed to bypass the activation lock?

    Generally the possibility for bypass failure is tiny. Please restart the software and try again if the bypass fails. If retry does not work, please email us at Our customer support specialist will offer help.

  • 9. How to exit iPhone DFU Mode?
    • For iPad, iPhone 6s and below, iPhone SE and iPod touch, hold the Home button and the Lock button until the device reboots.

    • For iPhone 7 and iPhone 7 Plus, hold down the Side button and Volume Down button until the device reboots.

    • For iPhone 8, iPhone 8 Plus, and iPhone X, quick-press the Volume Up button, then quick-press the Volume Down button, then hold down the Side button until the device reboots.

  • 10. Why does the activation lock screen appear after restarting my iPhone?

    For devices running iOS 13.3 and later versions, the activation lock screen will appear again if you restart the device. In this case, don’t worry, connect your device to iSalvor and run the program to bypass the activation lock screen again. You can use it on the same device for unlimited times before the license expires.

  • 11. Is it legal to bypass Apple activation lock with iSalvor?

    Apple’s iCloud Activation Lock prevents anyone else using the device if it's ever lost or stolen. Only the original iCloud account owner can unlock the Activation Lock with correct Apple ID and password. If you don’t know the correct iCloud account, Apple official can unlock iCloud if you can provide a copy of the original sales receipt. Some software vendors can do a proper and legit iCloud activation lock removal for you, and we’re one of them. You’ll need to agree to the Terms of Use inside our software iSalvor.

  • 12. Will your software damage my device?

    iSalvor will not damage your device. The program bypasses the activation lock screen based on the device information you provide. Please ensure that you've provided the correct information about your device. If you use any tools or methods not provided by the program, we will not be responsible for the possible damage.

  • 13. How to delete the Checkra1n app from my iPhone after bypassing the activation screen?
    • If your device is running iOS 13.2.3 or versions below, the Checkra1n app will be deleted after restarting your device.

    • If you your device is running iOS 13.3 or versions above, the activation lock screen will appear again after restarting. You are recommended not to restart your device.

  • 14. Will the software erase my device data?

    iCloud activation lock screen appears after the device has been reset without loggin out the previously used Apple ID. There is no data on your device when it is stuck on the activation lock screen.

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