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User Guide of WhatsMover

Are you switching to an iPhone from an Android device, or vice versa, and want to transfer WhatsApp chats to your new phone? WhatsMover can do that for you. What's more, it's able to back up WhatsApp data on your phone to a computer, restore the backup files to your Android/iPhone, and export WhatsApp backup files to different formats.

Follow this guide to start using WhatsMover.

Mode 1. Transfer WhatsApp Between Android and iPhone

Transfer WhatsApp/WhatsApp Business from Android to iPhone, iPhone to Android, iPhone to iPhone, or Android to Android in a few clicks.

Step 1:Connect Your Devices to Computer

Launch the WhatsMover application, and choose the Transfer mode. Connect both your Android and iPhone to the computer, making sure the Source and Destination devices are correct.

Note: Please allow USB debugging for Android phones and trust the computer for iPhones, so the data is accessible.

Launch the WhatsMover

Step 2:Choose a WhatsApp Type and Start Transfer

When both devices are recognized, click Transfer. You will be prompted to confirm the type of WhatsApp you want to transfer. Choose your type and the transfer process will start immediately.

Launch the WhatsMover
Note:
  • If the destination device is an iPhone, you must turn off Find My iPhone and install WhatsApp.
  • WhatsMover will install a customized WhatsApp on the Android device regardless of whether it's the source or destination device. Don't worry, the customized WhatsApp is 100% safe. Its only purpose is to access data on your WhatsApp in order to complete the transfer them because this is not supported on the official version.
  • The original WhatsApp data on the destination device (if there is any) will be replaced with the new data, so it’s highly recommended to back up WhatsApp first.

Step 3: WhatsApp Transfer Completed

Just wait for the transfer process to complete. The overall time depends on how much data you need to transfer. Once finished, all WhatsApp data, including messages, photos, videos, etc. will appear on the destination phone.

Launch the WhatsMover

Mode 2. Back Up WhatsApp from Phones to Computer

Step 1: Connect Your Device to the Computer

Open the WhatsMover program and choose the Back Up mode, then connect your mobile device to computer.

* Allow USB debugging for Android phones, and trust the computer for iPhones, so the data is accessible. You can skip this if you have done it before.

Launch the WhatsMover

Step 2: Start Backing Up WhatsApp Data

Click Back Up, then choose to back up WhatsApp or WhatsApp Business data.

For iPhones, the program starts backing up data immediately.
For Android devices, the program will install a customized WhatsApp application on your phone to access the WhatsApp data. Just follow the on-screen instructions.

Launch the WhatsMover

Step 3: WhatsApp Backup Completed

It won't take long to back up the data and you will get a notification when it is complete.

Launch the WhatsMover

Mode 3. Restore WhatsApp Backup to Andorid or iPhone

After securing a complete backup of WhatsApp data to your computer with WhatsMover, you are able to restore the WhatsApp backup to your Android/iPhone when there is such a need.

Step 1: Choose a WhatsApp Backup

Launch WhatsMover and choose the Restore mode. It will display all the available backups on the screen. Choose a backup from the list and click on the Restore button. You may also preview these files before this.

* If you want to restore WhatsApp from a Google Drive backup to iPhone, first download the backup files from Google Drive to your computer using WhatsMover.

Launch the WhatsMover

Step 2: Connect Your Device

Connect your iPhone or Andrid device to the computer with the original USB cable, then click Restore and start.

* For iPhones, unlock your device and trust the computer. For Android devices, ensure USB debugging is switched on.

Launch the WhatsMover
Note:
  • The previous WhatsApp data on your phone will be erased, so please back it up before the restore.
  • To restore to an Android device, it is necessary to install a customized WhatsApp application, which is used to access and manage data.
  • To restore to an iPhone, please turn off Find My iPhone first.

Step 3: WhatsApp Restore Completed

You have nothing to do during this process. Just wait for it to complete, which usually takes less than half an hour. After that, you can check the WhatsApp messages on your device.

Launch the WhatsMover

Mode 4. Export WhatsApp Backup from Computer

You can selectively export WhatsApp messages, documents, photos, contacts, etc. from the backup made by WhatsMover to view or print them.

Step 1: Choose a WhatsApp Backup

Launch WhatsMover and choose the Export mode. All available backups will be displayed. Select the backup you need and click Export, the software will start scanning the data in it.

Launch the WhatsMover

Step 2: Preview and Select the Files You Need

Once the scan is finished, all the WhatsApp messages and attachments in the backup will be presented on the screen. You may search for and preview the files, then select all files you need.

By exporting to HTML/PDF formats, you can read WhatsApp chats as they appear on your phone. By exporting to the CSV/XLS formats, you can view the data as a log file.

Launch the WhatsMover

Step 3: WhatsApp Export Completed

Click the Export button and it will start instantly. The exported data will automatically open once completed.

Launch the WhatsMover
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