Top 10 Ways to Fix iPhone Storage Not Loading


Aug 11, 2022 (Updated: Nov 11, 2022) • Filed to: Fix iPhone

5K views, 5 min read


Every iPhone user knows that Apple's phones do not come with expandable storage. So, keeping an eye on the storage is a good idea. You can check out how much storage you have left in the settings app.

But sometimes, it might not load or take forever till anything shows up. So, we are going to show you the top 10 ways to fix any iPhone storage not loading issue. Let's get started.

iPhone storage not loading

Part 1. Why Is Your iPhone Storage Not Loading?

There can be a couple of reasons why you are not seeing the storage load up. It could be because there is an excessive amount of information to display. And your phone is taking time to load all that data.

iOS Bugs

Some users who updated to iOS 16/15 faced this storage loading issue. Many have reported their iPhone storage won't load on iOS 15/16. Some phones can even give them wrong readings altogether. It may show that some deleted files are taking up space.

Lots of Files

Another reason for your iPhone storage not loading could just be that you have a lot of files. Maxing out your iPhone storage or near maxing it could also be causing the error. In this case just delete some files would be enough to fix the issue.

Part 2. How to Fix iPhone Storage Not Loading

Here are some troubleshooting methods for fixing the iPhone unable to load storage info error. Based on what’s causing it, any one of them could fix your storage loading issue.

1Wait Patiently

The first fix is, well, to just wait. Yes, we are being serious. If you have been using your phone for a while, then there might be tons of app data, photos, images, and other files in your storage.

And all these would need to take time to load. Sometimes, it can take 3 minutes or so for it to load up. But that is not always the case. Let's look at some other things you can do to fix it.

2Restart Your iPhone

If your phone has any software issue, then restarting your phone could refresh the operating system and fix the error.

iPhone 5/6/7/8 and SE (2nd Gen) or Earlier Models:

Press and hold the power button till the off slider appears. Swipe the slider to the right and wait for the screen to go completely black.

Press and hold the power button again till you see the Apple logo.

iPhone X and Newer Models:

Press and hold the power button and volume down button at the same time. Release when the power off slider appears and slide it to the right.

restart iPhone

Wait 30 seconds for the phone to turn off or when the screen goes completely black. Press and hold the power button till you see the Apple logo to turn it back on.

3Force Restart iPhone

If you can't restart for some reason, such as your OS crashing after trying to load the storage, you can try the force restart method.

iPhone 6S and SE (1st Gen): Press and hold the power button and home simultaneously. Release both buttons as soon as you see the Apple logo.

force restart iPhone 6

iPhone 7 and 7 Plus: To force restart an iPhone 7 or Plus model, press and hold the power button and volume down button at the same time. Release them when you see the Apple logo on the screen.

force restart iPhone 7

iPhone 8 and SE (2nd Gen) and Newer Models: Press and quickly release the volume up button. Press and release the volume down button swiftly. Press and hold the side button and then release it when you see the Apple logo.

force restart iPhone 8 and later

4Check Network Connection

You should also double-check your WiFi and network connection. If you are having trouble along the lines of iCloud unable to load storage info, then internet connectivity might be a problem.

Go to your Settings and check whether you are connected to WiFi. You can also try browsing the internet to see if it works.

check wifi network connection

5Force Quit Settings App

The settings app itself could be causing some sort of malfunction that is causing the error. So, quitting is another fix that you can try.

Swipe up and then flick towards the right to bring up the app switcher. If your phone has a home button, then double press it to bring up the app switcher.

Swipe on the Settings app to force close it.

force quit settings app

Now tap on Settings again and check your storage again.

6Re-sign in iCloud

Apple's iOS is very closely integrated with iCloud. So, any issues with the connection could also be causing the storage loading error. In this case, signing out and then signing in to iCloud again might solve the issue.

Just open the Settings app. You will see your profile name at the top. Tap on it and sign out of iCloud. Then sign in again with your iCloud details.

resign in iCloud

7Update iOS

If your iOS version is outdated, then this would obviously cause issues with the various functions of your phone. Including your storage access. So, check your iOS version and if it is outdated then update it following these steps:

Tap on the Settings app. Navigate to the General section.

Go to Software Update. Download and install the update if it is available.

update iPhone

8Connect iPhone to Computer

Every time you connect your iPhone to your PC the iTunes software tries to diagnose your phone for any issues and takes or suggests to take necessary actions. This is a great way to fix any issues with your phone's software.

You can connect your phone with a computer that has iTunes installed on it. Take your lightning cable and connect your phone. This should help your device sync the storage data.

9Reset iPhone All Settings

You could have made some sort of alteration to your iPhones settings that could have triggered this error. Try resetting the phone and see the issue of iPhone unable to load storage info gets fixed.

Tap on the Settings app. Go to General. Scroll down and tap on Transfer or Reset.

Tap on Reset and Reset All Settings options.

reset all settings

10Fix iPhone Storage Not Loading Without Data Loss

If you are not a tech wiz or just don’t want to go through all of the fixes that we talked about one by one, then try using the all-in-one solution to iPhone storage not loading problem. That is using the professional iOS system recovery tool, WooTechy iPhixer. With just a few clicks, you can easily get rid of any software bugs without any data loss.

iPhixer – Fix Your iPhone Safely




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  • With a high success rate, it can also reset your iPhone no matter you have the password or not, enter/exit recovery mode in 1 click for free.

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Download and install WooTechy iPhixer. Launch the software, then click on Standard Mode. Now, connect your iPhone to your computer and click Next.

select standard mode

The firmware that matches with your device model and system version will be shown. Press down the Download button to get it.

download iPhone firmware

Click the Start option and wait until the software reloads the system of your iPhone. After that, your iPhone will restart automatically and the iCloud can load the storage info quickly and normally.

fix iPhone storage not loading


Not being able to access your phones storage can be frustrating. But thankfully you can easily fix it all by yourself. If you follow the provided troubleshooting tips, then you can easily solve the issue with your iPhone storage not loading.

And if you don’t want to bother going through all of them just to find that one working troubleshooting method, WooTechy iPhixer is here to help with a high success rate.

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