Fix "iTunes Is Downloading the Software for This iPhone" Stuck Issue


Nov 26, 2021 (Updated: May 17, 2022) • Filed to: Fix iPhone

5K views, 5 min read


The iPhone is a wonderful device, but there are some problems you will encounter. One of the more annoying issues with the iPhone is when iTunes starts up and displays that "iTunes is downloading software for this iPhone". What does this mean? And what causes this issue?

In this article, we will discuss the "iTunes is downloading the software for this iPhone and will restore""notification and how to fix it.

What Does It Mean When It Says iTunes Is Currently Downloading Software for the iPhone?

If you update your iPhone using the iTunes software on your computer or laptop, you should see a message informing you that "iTunes is currently downloading software for the iPhone". This notice essentially informs you that an app update is being downloaded to your iOS-based device. However, for some iPhone users, this announcement persists far longer than it should.

itunes is downloading the software for this iphone

When you see "iTunes is currently downloading the software for this iPhone", it typically indicates that iTunes is attempting to connect with the Apple server. It can also be a signal of a bad network connection or system failure. Regardless of why it's happening, we've got some solutions to fix iTunes downloading the software for this iPhone.

How to Fix "iTunes Is Downloading Software for the iPhone" Issue

1Check iTunes System Status

If you're having trouble downloading software from iTunes to your iPhone, it could be due to local network issues, but it's also plausible that iTunes is having difficulties with its servers or systems. To fix this, you have to check your iTunes system status. Is it running or down at the moment? There's not much you can do to repair the problem if iTunes is down, but you may keep track of its status so you know when it's up and running again.

To see whether iTunes is down, go to Apple's own system status webpage. The Apple System Status page should provide you with the most up-to-date information regarding the status of iTunes as long as you have an active connection to the internet. The system status webpage also provides you with a heads up on any services that are going to have maintenance work done, as well as a report of any recently closed problems in any of Apple's services. It's a handy website to visit if you're having network connectivity difficulties because if the site indicates no issues, it's probably due to your device hardware or internet connection.

check iTunes system status

2Hard Reboot iPhone

Another method you can try when your iPhone is stuck in the "iTunes is downloading the software for this iPhone" issue is by hard rebooting or force restarting your device. Follow these steps to hard reboot your iPhone:

  • Older Generation iPhones (iPhone 6 and earlier series): At the same time press and hold the Sleep/Wake button together with the Home button until the phone screen turns black. When the Apple logo appears, remove your fingers from both buttons.

  • iPhone 7/7 Plus: Simultaneously press and hold down the Sleep/Wake and Volume Down buttons for a few seconds until the Apple logo appears, then release the buttons.

  • Latest Generation iPhones (iPhone 8/8 Plus/iPhone X or Later): Quickly press and release the Volume Up button then repeat the same process with the Volume Down button. And then press the Sleep/Wake button until you see the Apple logo appears on the screen.

  • hard reboot iPhone

3Reset Network Settings

Sometimes the "iTunes Is Downloading the Software for This iPhone" issue happens due to a network issue. If the network settings are changed, or if there is a problem with your internet connection, you may get this message. So resetting the network settings may fix it. Open Settings > General > Reset and tap on Reset Network Settings.

reset network settings

4Reset All Settings

To resolve the problem with the "iTunes is downloading the software for this iPhone" problem, try to reset all of the settings on your iPhone to avoid a setting causing errors. Navigate to Settings > General > Reset and hit on Reset All Settings.

reset all settings

5Uninstall Third-Party Security Software

If you have installed any third-party security software on your computer, it may cause your iPhone stuck on the "iTunes is currently downloading software for the iPhone" notification. Sometimes these third-party security apps will report that the connection is illegal, preventing iTunes from connecting to the Apple server. Uninstalling these applications at this point can assist you to fix the problem.

6Update iTunes and Restore from Backup

Sometimes, your iPhone may get stuck on the "iTunes is downloading the software for this iPhone" issue due to an outdated version of iTunes. Follow the steps to install the latest version of iTunes:

  • Windows Users: Launch iTunes and go to the Help menu from the toolbar, and click on Check for Updates option. Follow the instructions to install the most recent version of iTunes.

  • update iTunes

  • Mac Users: If you're using a Mac, just go to the App Store and search for "iTunes". If there's an option to update, select it.

After you have successfully updated your iTunes software and you still have the "iTunes is downloading the software update for this iPhone" notification, then another option you can try is restoring a previous backup via iTunes. Here's how:

  • Connect your iPhone with a lightning cable to your computer and open your latest version of iTunes.

  • Select your iPhone from the iTunes main screen and then choose the Summary option. Select the Restore Backup button on the Backups section. Select the most up-to-date or any other backup file you prefer from the pop-up window and press Restore.

  • restore backup

7Try the iOS Repair Tool -- WooTechy iPhixer

When you look at here, it might indicate that the above methods fail to solve the problem. In such a case, you can use other tools such as WooTechy iPhixer. This program is designed to repair all iPhone issues including the stuck on "iTunes is downloading the software for this iPhone" without resetting or losing any data. Besides, you can get any iOS version downloaded on your device and without any hassle.

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Key Features of iPhixer:

  • The best alternative to iTunes to update and restore iPhone without having any stuck troubles.

  • Supporting all iPhone models and iOS versions, iPhone 13 and iOS 15 included.

  • With a higher success rate and faster speed than iTunes, iPhixer is the best choice for your iPhone repair tool.

  • Having easy-to-use steps and a user-friendly interface.

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Here's How to Use Wootechy iPhixer to Fix "iTunes Is Downloading the Software for This iPhone":

  • Get iPhixer on your computer and launch it. Select the Standard Mode.

  • choose repair mode

  • Then connect your iOS device to your computer using a USB cable. If your device isn't detected by the software, follow the on-screen instructions to put it into Recovery/DFU mode.

  • put iPhone into recovery mode

  • Select the iOS firmware update from the list that is compatible with your iOS device and select the Download option to begin the process.

  • download firmware

  • Click the Start button and wait for iPhixer to start going through the entire update and repair process as intended. Do not unplug your iOS device or use it when this process is happening, as it could damage your device.

  • repair iPhone

8Restore iPhone in Recovery Mode

The final resort is restoring your iPhone using recovery mode. Start with connecting your iPhone to your trusted computer and launch iTunes, then complete the following instructions. Yet you should be reminded that this way will remove all data on your device.

  • For older generations – iPhone 6s and earlier: At the same time, press and hold the Side button and the Home button. Release both buttons when you see the Recovery Mode screen.

  • For iPhone 7/7 Plus: At the same time, press and hold the Side button and the Volume Down button. Release these buttons once you see the Recovery Mode screen.

  • For the latest generations -- iPhone 8 and later: Press and quickly release the Volume Up button, followed by pressing and then releasing the Volume Down button immediately. Hold the Side button continuously until you see the Recovery Mode screen.

  • iPhone in recovery mode

Soon after iTunes recognizes your iPhone, you will see two available options on the main screen. Choose the Restore option, then confirm your choice.

restore iPhone with iTunes

FAQs About "iTunes Is Downloading the Software for This iPhone"

If you still have questions about the "iTunes is downloading the software for this iPhone" notification, we compiled some frequently asked questions that would be help provide you with some guidance.

Q1: How long does iTunes take to download software for iPhone?

There is no hard and fast rule on how long it takes iTunes to download the firmware, but on average, it takes around 15 minutes for iTunes to install or download the software on your iPhone and another 15 to 30 minutes to finish the update or restore procedure.

However, the time will vary depending on your iPhone version and the speed of your Internet connection. If it takes you more than two hours to finish the download, iTunes may get stuck on downloading the software for your iPhone.

Q2: Why is it Stuck on "iTunes Is Downloading the Software for This iPhone"?

There are various reasons why iTunes is stuck on "iTunes Is Downloading the Software for this iPhone":

  • It's possible that your iPhone is having trouble connecting to the Apple server.

  • If you're having trouble connecting to the internet or your internet connection is unstable.

  • The connection to the Apple server is being prevented by the third-party security software in your iPhone.

  • Your device might be having some hardware issue.

  • A system crash has occurred or malfunctioned.


With the solutions above, you will be able to fix your iPhone if it gets stuck on "iTunes Is Downloading the Software for This iPhone". To further prevent this issue from happening again, you should update your iOS version as soon as updates become available and keep your software and drivers updated.

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