How Do I Retrieve Text Messages from Broken iPhone?


Feb 21, 2022 (Updated: May 07, 2022) • Filed to: iOS Data Recovery

5K views, 5 min read


Even though most iPhone or iPad users value their devices so much and protect their device from being damaged all the time, there are still accidents that will get the iPhone or iPad broken. That might get you inaccessible to the data stored in iPhone. Among all the data, text messages are what you need in many situations. Some important information is attached to the text messages you received.

You may wonder how to access the text messages on the broken iPhone. In this article, we will introduce some solutions to this issue. Here are many useful ways to retrieve text messages from broken iPhone or iPad. Just keep reading.

retrieve text messages from broken iPhone

Part 1. Is It Possible to Retrieve Text Messages from a Broken iPhone/iPad?

The answer is yes. You have a chance to recover text messages from a broken iPhone/iPad.

The reason is that your messages still exist in your iPhone even after the iPhone got damaged, they are just not easily accessible when the iPhone can't run properly. But you could still retrieve the text messages from the broken iPhone with the help of a professional data recovery tool. And it's also possible to ask your phone carrier for the text messages you sent and received on your iPhone.

Part 2. How to Get Text Messages from a Broken iPhone/iPad

When your iPhone got broken and won't work properly, you will have to ask some professionals to repair the device for you. And as many people may know, repairing might need to erase data on your iPhone. To avoid losing important text messages, you are recommended to extract the text messages from iPhone before repairing your broken iPhone.

Now it's time to dive into the process of recovering text messages from your broken iPhone/iPad in detail.

1. Retrieve Text Messages from a Broken iPhone via a Third-Party Tool

If the broken iPhone is repairable and can still turn on, then it will be quite easy to get your text messages off by using a professional third-party recovery tool.

This is exactly what the excellent iOS data recovery tool, WooTechy iSeeker, can help. With this powerful recovery software, you could extract your text messages and other types of data you need directly from iPhone/iPad. That means even if you didn't make a backup before, you could also retrieve the data on your broken device. Moreover, you can choose to recover only specified text messages with this application.

To avoid data loss after repairing, it will be better if you extract all data from thr iPhone first with iSeeker.

What Makes iSeeker the Best Data Recovery Tool:




  • It is exceptional in recovering data of 18 different types, including messages, photos, videos, WhatsApp data, and many more.

  • It has a high success rate to get back your deleted or lost data.

  • It allows you to extract the desired files only directly from iOS devices, or iCloud/iTunes backup.

  • It supports almost all iPhone/iPad models and iOS versions, including the newest iOS 15.

  • It will recover all the data with only 3 simple steps.

  • It offers a safe and secure process with a 100% read-only program.

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Here is how to use iSeeker to recover text messages from broken iPhone/iPad:

1. Recover Text Messages Directly from iOS Devices

Step 1. Install and launch iSeeker on your computer. Choose Recover from iOS Device from the main window. Use a USB cable you get with your device and connect your iPad or iPhone to your computer. When your device is detected, click on Next.

recover from iOS device

Step 2. Choose Messages and other data types you want to retrieve from all the categories displayed on iPhone. Click Scan to begin the scanning process, which may last for a few minutes depending on your device data.

select and scan the data types you want to recover

Step 3. You will see a list of specified files on that device when the scanning process ends. Choose the text messages you are looking for to recover and then click Recover.

recover text messages with iSeeker

2. Recover Text Messages Only from iCloud

Step 1. Select Recover from iCloud. Then choose to recover data from iCloud backup. Follow the on-screen instructions to prepare your iPhone/iPad for restoration.

restore from iCloud using iSeeker

Step 2. On the Apps & Data screen, choose Restore from iCloud backup. Then sign in with your Apple ID. Choose a backup you want to restore after that. All the categories of data in iCloud will show on the screen. Select Messages, then click Scan.

choose to restore iCloud backup iSeeker

Step 3. Once the scan stops, you can preview all text messages on your iCloud. Choose the ones you need and click on the Recover button.

select file types for scanning

3. Recover Text Messages Only from iTunes Backup

Step 1. Click Recover from iTunes backup in the main window. The iSeeker will detect all backups you made on your computer. Choose the backup that contains the text messages you are looking for and click Next.

select a backup in iTunes with iSeeker

Step 2. Select the Messages from the list of all data types and go for Scan.

select a backup file to recover

Step 3. Select specified messages from the displayed results once the process is completed and click Recover to save them on your device.

preview and recover text messages

2. Retrieve Text Messages by Asking Your Phone Carrier

The last way to get back your text messages from the broken iPhone/iPad is by connecting with your phone carrier. Some cellular carriers have a copy of your text messages you sent and received and keep a record of incoming and outgoing calls. Moreover, cell phone carries protect the privacy of every account holder.

So, feel free to contact your phone carrier to access copies of text messages from your phone. But your phone provider also has obligation to protect the privacy of participants, so, you must have a court order. It is not a sure way but giving it a try may save your time.


We mentioned two useful ways to help you retrieve text messages from broken iPhone/iPad. Don’t worry about files lost on iPhone/iPad anymore; iSeeker iPhone Data Recovery is the best tool that provides exceptional data recovery service when your iPhone is broken.

If you don’t have a backup of your files, consider picking WooTechy iSeeker and restoring text messages from your broken iPhone almost instantly. If you have lost other data on iPhone or iPad, you could turn to iSeeker for help. Just download and give it a try right now.

Download Now

Secure Download

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