[Top 12 Ways] What to Do If iPhone Keeps Dropping Calls


Mar 16, 2022 (Updated: Mar 16, 2022) • Filed to: Fix iPhone

5K views, 5 min read



My iPhone keeps dropping calls. I have tried restarting my iPhone, but I can't fix this issue. Is there any other methods to resolve iPhone keeps dropping calls issue?

Does your iPhone 6/7/8/X/11/12/13 keeps dropping calls, and you can't figure out why your iPhone keeps losing calls? Your iPhone has service, but it won't remain connected when you're on the phone with someone. The issue of iPhone missing calls can be caused by a range of hardware and software-related problems, making it difficult to identify the root cause of the problem. In this post, I'll explain why your iPhone keeps dropping calls and how to resolve the issue permanently!

Part 1. Why Does Your Phone Keep Disconnecting Calls?

iPhone keeps dropping calls due to a poor signal in the area where the call is being made. If your call was abruptly cut off, check how many reception bars your iPhone has. Moving within a few feet of the problem won't fix it, so you'll have to wait till you're in an area where your carrier has adequate coverage.

Aside from bad reception, the iPhone keeps cutting out during phone calls due to waiting iOS upgrades, malfunctioning SIM cards, or even a time zone shift. Moreover, the apps you're using might be overloading your iPhone's RAM, or software might be causing this issue.

Part 2. How Do You Stop Your iPhone from Dropping Calls?

1Turn Airplane Mode On and Off

Toggling Airplane mode on and off can be a solution to iPhone keeps dropping calls. Follow these steps to fix this issue:

Select the Settings option.

Switch the Airplane Mode button on or off.

turn airplane mode on and off

As long as the Airplane mode is on, your device will be isolated from Wi-Fi, and cellular data and Bluetooth will be deactivated. To turn off Airplane mode, tap it again, and see whether your iPhone is still missing calls.

2Restart iPhone

If your iPhone 6/7/8/X/11/12/13 keeps dropping calls, you can resolve this problem by restarting your iPhone.

Press the Sleep/Wake button on the iPhone's side.

On the screen, a Slide to Power Off button will appear.

restart iPhone

Slide this button to the right and wait for a few minutes.

Repress the Sleep/Wake button on the phone's side a second time.

After a few seconds, the phone should turn back on. Check to see whether calls are still being dropped.


The above is the steps to restart iPhone6/7/8. If your iPhone is X/11/12/13, please press either volume button together with the side button to turn it off. Then press the side button to restart it.

3Update Carrier Settings

Keeping the iPhone's carrier settings up to date is critical if you want it to work correctly. To see whether there has been an update, follow these steps:

Navigate to the Settings menu, go to the General submenu, and click the About option.

update iPhone carrier settings

A pop-up should appear on the screen in a few seconds, informing you of a pending update. If nothing happens, there is no issue with the carrier settings.

4Disable Call Forwarding

You can enjoy the call forwarding option if you have multiple lines. If you're having trouble with iPhone keeps dropping calls, disable this option in the Settings app under Phone and turn Call Forwarding off.

disable iPhone call forwarding

5Disable Silence Unknown Callers

This feature mutes incoming calls from people whose phone numbers aren't in your iPhone contacts. Some users claim that turning it off has resolved call drop concerns. So, here's how you can make sure it's turned off.

Open the Settings app, scroll down to Phone, and click it.

Check to see if the word Off appears next to Silence Unknown Callers. If it's turned on, press it to turn it off on the next screen.

disable iPhone silence unknown callers

6Turn on Wi-Fi Calling

The Wi-Fi Calling function on iOS has been reported to have issues by certain users. It's unclear whether or not this is related to iPhone 6/7/8/X/11/12/13 keeps dropping calls issue. However, a fault in this feature may be causing your cellular connection to slow down.

To test if the Wi-Fi Calling function makes a difference, try making and receiving calls by activating and deactivating this option.

Navigate to Settings and select Phone.

Click on Wi-Fi Calling to enable the feature.

enable iPhone wifi calling

7Set Time and Date Automatically

The iPhone users who travel frequently may experience call dropouts since their device does not automatically set the Time and Date. It will just take a few seconds to ensure that this function is activated; all you have to do is follow the steps below:

Go to the Settings menu, and then go to the Generalsection.

Select Date and Time from the drop-down menu.

Check to see whether the Set Automatically option is chosen and if it isn't, update it.

set time and date automatically

8Check SIM Card

If you're using a case or cover, take it off. Take a look at the device's right edge now. The SIM slot will be visible. Carefully remove the SIM card using the ejector tool that came with your iPhone or a suitable pin. After that, thoroughly wipe the SIM card with a soft dry towel. Re-insert it into the iPhone after that.

check sim card

9Switch to a Different Network Band

If the calls keep dropping on iPhone due to poor network quality, you can fix the problem by switching to a different network band. Your carrier and your area will limit your options. Switching bands can help you establish a better connection and sustain it while on the phone. To discover what options are available to you, follow these steps:

Go to Settings and click on Cellular.

Select the Cellular Data Option and click on Voice & Data.

switch to a different network band

Select one of the options there.

10Reset Network Settings

If iPhone keeps cutting out during phone calls, your network settings may be causing the problem. If this is the case, you should reset them.

In the Settings menu, select the General option.

When the General window appears, press the Reset option and select Reset Network Settings.

reset network settings

11Update and Fix iOS to Stop iPhone Keeping Dropping Calls

Your iPhone keeping dropping calls sometimes is due to unknown bugs in the iPhone's operating system (iOS). Some iOS repair tools contain the high technology, which can sometimes help solve dropped calls on your iPhone. Here we will introduce the well-known WooTechy iPhixer.

iPhixer is an all-in-one program to fix the iOS issues that lead to the calls keeping dropping on iPhone. It can also solve many other iPhone problems such as iPhone not answering calls, iPhone no sound and so on. Above all, it causes no data loss while boasting a high success rate and fast speed. Moreover, it supports all models of iPhones and all iOS versions. So you can use it no matter which iPhone you use.

Download Now

Secure Download

Download Now

Secure Download

Download iPhixer on your Windows or Mac computers and open it. Click the Standard Mode. Connect your iPhone which keeps dropping calls to the computer.

select standard mode

Click Download button to get a working firmware for repairing your iPhone.

download firmware

Click the Start button to fix your iPhone keeping cutting out during call.

fix iPhone keeps dropping calls

12Contact/Change Carrier

If you've followed the above-mentioned methods but your calls keep dropping on iPhone, it's necessary to contact your cellular provider. A customer support representative will assist you with particular cellular network issues.

You can also change your carrier if your iPhone has been losing calls for a long. It's possible that your current carrier doesn't have good coverage where you reside, and changing might improve your call quality.


You can use any of the top 12 recommended methods mentioned above to resolve iPhone keeps dropping calls issues. However, if you've done everything on this list and your phone continues to drop calls, you should contact your carrier as well as an Apple Store. In the end, the issue might be related to the phone's hardware.

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