Fixed: iPhone Could Not Be Restored, the Device Cannot Be Found


Dec 27, 2021 (Updated: Mar 30, 2022) • Filed to: Fix iPhone

5K views, 5 min read


For iPhone users, the iPhone is something they can't live without. Apple uses the iTunes application to manage and maintain the majority of its devices. They may need to restore their iPhone using iTunes for whatever reason. This is the location to go if an iPhone user wants to upgrade or restore any software on their phone. However, this restoration function may not always work. There may be an error or minor difficulty hindering the restoration process. An error message such as "The iPhone could not be restored; the device could not be found" may appear on the iTunes screen in this instance.

To help you resolve the issue "iPhone could not be restored, the device could not be found", we have come up with this article to familiarize you with restoring your iPhone in no time. When you know what to do if your iPhone cannot be restored; the device cannot be found, you can quickly and easily fix it.

What Does It Mean When iPhone Could Not Be Restored?

The issue could happen when you restore your device to fix the broken system files, restore data from a backup or restore your iPhone in order to transfer ownership. In general, there are numerous reasons why an iPhone cannot be restored.

The most typical causes are the lost connection between the iPhone and the PC, an outdated iTunes version, and iOS bugs. People should utilize the original USB cable and update iTunes to the current version on a regular basis to avoid the "iPhone cannot be restored" issue.

How Do You Fix "the iPhone Could Not Be Restored" Issue?

1Check USB Cable and Ports

First of all, you need to check the USB cable if it is genuine or not. A faulty USB cable can also result in "the iPhone could not be restored; the device cannot be found" issue. The same applies to the ports as well. Make sure the port you are connecting the iPhone with the pc is up to date.

check apple usb

2Turn off Firewall/Antivirus Applications

Before you start the restoration process, you need to turn off firewall/antivirus applications as they can cause connection problems between iPhone and computer, thus giving rise to "the device cannot be found".

To disable the firewall/antivirus software: Look for the term Disable or Stop in the Menu option of the antivirus program you used. When the choice prompts you for confirmation, select Yes or Confirm. This way, the security layer can be turned off for a set period of time.

turn off antivirus

3Check Apple Mobile Device USB Driver

The Apple Mobile Device USB driver is usually installed automatically when you install iTunes on your computer. C: Program files/Common files/Apple/Mobile devise support/drivers is the location where you'll find it. To update the Apple Mobile Device USB Driver to fix iTunes's failure to find your device, you need to follow the mentioned below procedure:

By pressing the Windows + R key on your keyboard, you can access the Run command.

Now type devmgmt into the command prompt.

Expand Universal Serial Bus controllers in this section.

check apple mobile device usb driver

To check for a newer version of the Apple Mobile Device USB Driver, right-click on it and select Update driver.

4Update iTunes

As we mentioned before, outdated iTunes can lead to "the iPhone cannot be restored; the device cannot be found" error message. Therefore, iTunes should be updated to the most recent version. If not updated, you can follow mentioned below steps to update.

On Windows: Launch iTunes, locate Help and click Check for Updates.

update iTunes

On Mac: Launch App Store, choose Updates and find if there is a update for iTunes is available.

5Force Restart iPhone

If the above checks fail to fix the issue and the message "the iPhone cannot be restored, the device cannot be found" still exists, then you might have to try force restarting your iPhone.

Press and release the Volume Up button on iPhones X, 8, and other higher models, and then do the same for the Volume Down button. After that, press and hold the Side button until you see the Apple logo, then release it.

Press and hold the Volume Down and Side buttons until the Apple logo shows on the iPhone 7 and 7 Plus.

Long press the Power button and the Home button until the Apple logo appears on older iPhones like the iPhone 6s.

force restart iPhone

6Bypass the Error Message and Restore iPhone [100% Success]

Using an effective iOS repair program, such as WooTechy iPhixer, is the most straightforward solution to fix "the iPhone could not be restored; the device cannot be found" issue. Whatever caused your iPhone to stop being recovered correctly, this application can help you get out of it quickly.

iPhixer can repair a variety of iOS system problems, including iPhone could not be restored, iTunes errors, iPhone freezing and iOS update failures. Furthermore, it completely supports the latest iPhone operating system and practically all iOS devices. The most notable characteristic of this software is that it completes all of the repairs without causing any data loss. As the best alternative to iTunes, iPhixer also restores your iPhone with a 100% success rate and no errors.

Download Now

Secure Download

Download Now

Secure Download

Well, the restoration process using WooTechy iPhixer is simple as well as efficient. Below mentioned is the step-by-step procedure to follow to restore your iPhone using iPhixer:

Connect your iPhone to a trusted computer with a cable. Then choose the Standard Mode option.

choose repair mode

Enter recovery mode by following the on-screen instructions if your iPhone is not detected.

put iPhone into recovery mode

Click Download button to get the right firmware to solve the problem and bring your iPhone back to normal.

download firmware

Tap on the Start button to let the tool run, and finally your iPhone will be restored and restarted with no issue.

fix pink line on iPhone screen

7Put iPhone into Recovery Mode and Restore It

Finally, you can also try to restore your iPhone to factory settings with the help of iTunes. However, please note that all data and settings on the device will be erased after the following procedures. If you don't mind that, just go ahead.

Connect your iPhone to your computer using the USB Lightning connector. Launch iTunes.

Repeat the steps of force restarting iPhone based on your iPhone model used and keep pressing the buttons until the recovery mode screen appears.

iPhone in recovery mode

When a message appears, click the Restore option to set up your device as a new one.

restore iPhone via iTunes


Many consumers complain about the problem "the iPhone could not be restored; the device could not be found." As a result, this blog was made to demonstrate how to fix it. We can complete the restoring process utilizing a third-party trusted utility rather than the iTunes application. It can be used on both Mac and Windows systems. If you can't connect to iTunes, you can use WooTechy iPhixer to restore your iPhone. The software restores every iPhone model that needs to be fixed.

Download Now

Secure Download

Download Now

Secure Download

Generally rated 4.4 (122 participated)

0 Comment(s)

Join the discussion!


Rated successfully!


You have already rated this article, please do not repeat scoring!

Contact Us