I need help!!! Why is my iPhone 14 frozen on lock screen suddenly? I can't swipe up to unlock or turn it on/off. Does anyone have a solution to fix it? Please tell me. Thanks so much.
iPhones are impressive gadgets to have. Their hardware and software esthetics make it impossible for their users to consider another mobile device. Recently, some of these users have identified that iPhones have grey areas like every other gadget. One such nightmare fault is iPhone frozen on lock screen.
Imagine getting a notification or playing music that you want to attend to on your lock screen quickly. But your iPhone is frozen on the lock screen. Nothing can get more frustrating than being unable to access quick features on the lock screen.
Apart from being unable to access quick features on the lock screen, what about unlocking your iPhone for vital information or features? That is why this article will take you through the causes, solutions, and prevention for iPhone stuck on lock screen.
- Part 1. Why Is My iPhone Frozen on Lock Screen and Won't Turn Off?
- Part 2. What to Do When Your Phone Completely Freezes and Won't Turn Off?
- Part 3. How to Prevent iPhone from Being Frozen on Lock Screen Again
1. Ask Someone to Call You to Unfreeze the Lock Screen
2. Restart iPhone Frozen on Lock Screen
3. Hard Reset iPhone Stuck on Lock Screen That Won't Slide
4. Fix iPhone Frozen on Lock Screen with An Official iOS Recovery Tool (No Data Loss)
5. Restore iPhone Stuck on Lock Screen in Recovery Mode (Data Loss Risk)
Part 1. Why Is My iPhone Frozen on Lock Screen and Won't Turn Off?
Many people ask why is their iPhone 13 frozen on lock screen. According to research, this happens not only to iPhone 13, but also to iPhone 14 Pro Max and iPhone 12/11. Beginning with the causes, experts have identified software bugs as the main reason why iPhone frozen on the lock screen. iPhone software bug can be a glitch in the phone's iOS or an error in some of the applications installed on the device.
However, a malfunctioning third-party application is the most common cause of the iPhone frozen on lock screen out of the software bug causes. Aside from software bugs, iPhone frozen on the lock screen may be caused by insufficient storage space.
Part 2. What to Do When Your Phone Completely Freezes and Won't Turn Off?
The touch function is temporarily suspended when the iPhone is frozen on the lock screen. Probable solutions for iPhone frozen on the lock screen will be to trigger your device to perform other tasks that are not dependent on touching the screen.
Hence, increasing or decreasing your iPhone volume, or charging your device are common fixes for iPhone stuck on the lock screen. However, the success rate of these fixes is low. Because of that, 5 effective solutions are considered below.
1 Ask Someone to Call You to Unfreeze the Lock Screen
When your iPhone is frozen on lock screen, first you can ask someone else nearby to call you. Once the iPhone is stuck on lock screen, you cannot touch the screen or input passcode. Through the call, your iPhone can be wakened up. After that, check your iPhone if it becomes normal and can be unlocked.
2 Restart iPhone Frozen on Lock Screen
Restarting your iPhone refreshes the functioning of its software. Consequentially, you will be able to fix iPhone stuck on lock screen problem. Here is how to restart a frozen iPhone:
How to restart frozen iPhone X/11/12/13/14/15: Press either the volume button or the side button until the slider shows up, and drag the slider to turn your device off. After that, hold the side button again to turn your device on.
How to restart frozen iPhone SE/8/7/6/5: Press the side or top button until the power off slider pops up, drag the slider to switch your device off. After that, press the same button to switch your device on again.
3 Hard Reset iPhone Stuck on Lock Screen That Won't Slide
If you cannot drag the power off slider on iPhone owing to the lock screen frozen or unresponsive issue, then hard resetting your iPhone will help you return your iPhone to normal. Here is how to reset frozen iPhone:
For iPhone 8 or newer models: Press the volume up button swiftly and release it. Press the volume down button swiftly and release it. Hold on the side button till the Apple logo appears, then release it.
For iPhone 7 and 7 Plus devices: Hold the volume down and side buttons, then release your fingers when the Apple logo appears.
For iPhone 6 or earlier Models: Press the Home and side buttons, then release your fingers when the Apple logo appears.
This method automatically restarts your iPhone. When your iPhone is back to the lock screen again after the force restarting, check if you can enter the passcode and further use it.
4 Fix iPhone Frozen on Lock Screen with An Official iOS Recovery Tool (No Data Loss)
If unfortunately your iPhone is stuck on lock screen won't turn off via the above methods, then you can use professional iOS repair software like WooTechy iPhixer. It is an easy-to-use tool for fixing all Apple products. Suppose your iPhone or iOS device is faulty, you can remove its software bugs with WooTechy iPhixer within a few clicks.
Besides, it is also a secure and effective tool to unfreeze iPhone frozen on the lock screen. It has a high success rate and prioritizes the protection of all your data. You can use it on both Mac and Windows computers.
WooTechy iPhixer – Fix iPhone Stuck on Lock Screen with 100% Success Rate[iOS 17 Supported]
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- Repair all iPhone problems like iPhone frozen on lock screen, iPhone screen black but phone is on, iPhone not responding to touch, iPhone stuck on Home screen, iPhone storage full won't turn on and iPhone blinking Apple logo during update and so on.
- The software is compatible with all iPhones and iOS versions including the latest iPhone 14/15 and iOS 16/17.
- Better than iTunes or other solutions, it gets your iPhone out of lock screen without data loss and other unknown errors while at a fast speed.
- It can also fix a frozen iPhone by resetting iPhone even without passwords.
- Moreover, you can enter/exit recovery mode for 100% free even though you forget the passwords.
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How to use WooTechy iPhixer to Fix iPhone Frozen on Lock Screen Problem:
After installation, launch the iPhixer application. Connect your iPhone to the computer. Choose the Standard Mode option on your screen.
Tap on the Next button at the bottom of your screen. Since your iPhone is frozen on lock screen, you have to put it into recovery mode based on the on-screen instructions so that the device can be detected.
Once it recognizes your iPhone, click Download to get the firmware and repair kit for fixing your iPhone frozen on the lock screen.
Once the download is complete, tap the Start Standard Repair button to repair your iPhone. Finally, your iPhone will reboot automatically without getting stuck on the lock screen.
Generally speaking, iPhixer can fix all types of iOS software glitches, so you should be able to use your locked frozen iPhone now. If you have any other iPhone/iPad software issues, you can also use iPhixer to fix them, such as iPad boot loop, or iPhone boot loop.
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5 Restore iPhone Stuck on Lock Screen in Recovery Mode (Data Loss Risk)
You can also use iTunes to restore your frozen iPhone with the recovery mode. The recovery mode wipes out every problem in your iOS by reinstalling the firmware on your iOS device. The restoration would lead to data loss compared to using WooTechy iPhixer software, except you have your data backed up.
Open the iTunes or Finders app on your computer. Connect your iPhone to the PC with a lightning connection cable.
Video Guide: How to Put iPhone Go Into Recovery Mode
Follow the steps below to enter iPhone recovery mode.
For iPhone 8 or later models: Press down and release the volume up button and the volume down button respectively, then hold the side button until the Connect to iTunes screen shows.
For iPhone 7 or 7 Plus models: Keep pressing the volume down and the side buttons until you see the Connect to iTunes screen.
For iPhone 6 or earlier models: Press down the home and side button until you see the Connect to iTunes screen.
On your screen, you will see two options to either Restore or Update, select Restore.
Part 3. How to Prevent iPhone from Being Frozen on Lock Screen Again
Since malfunctioning third-party apps and software glitches are the leading cause of the iPhone frozen on the lock screen, an excellent preventive measure would be to remove faulty apps from your iPhone. By eliminating third-party applications and media data, you would have also freed up more space for iPhone to function well and never be frozen on lock screen again.
Another tip for you is to free up space on your iPhone, which can solve a lot of issues including iPhone frozen on lock screen.
Moreover, it is always recommended to keep your iPhone's battery health above 80%. The lower battery health your iPhone has, the more likely it is that your iPhone stuck on lock screen.
And last, don't jailbreak your iPhone for this action can cause unnecessary problems and damage your iPhone software.
Moreover, to prevent your iPhone frozen again due to system bugs, you can hold iOS system recovery software, WooTechy iPhixer, in hand. It helps you remove all problems on your iPhone/iPad/iPod touch/Apple TV.
Conclusion
The lock screen is essential in every phone, especially for iPhone users. It is customizable and allows users to prevent unauthorized users from accessing the phone.
Hence, this article has not only provided the causes and proven solutions for iPhone frozen on the lock screen especially the use of WooTechy iPhixer, but it has also shown that you can prevent such occurrences.
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