[Full Guide] How to Unlock iPhone with Unresponsive Screen Without Losing Data


Dec 31, 2021 (Updated: Jun 25, 2024) • Filed to: iPhone Passcode Unlocker

5K views, 5 min read



“Hi, there. My iPhone can't unlock suddenly and the touch screen is not working either. I don't know what is wrong. Could someone please tell me why won't my iPhone unlock and how can I unlock my iPhone with lock screen unresponsive? I really appreciate it.”

Having an unresponsive screen is one of the most frustrating problems for iPhone users, which can be caused by a fall, hardware problems, troublesome apps, or even bugs in an update.

Whatever the reason, if you experience this issue, you don't need to worry as there are some effective solutions. In this article, you will learn how to unlock your iPhone with unresponsive screen without any data loss. Read on.


Is It Possible to Unlock iPhone with Unresponsive Screen Without Losing Data?

If you have the backup, the answer is definitely Yes. There are multiple methods with which you can unlock an iPhone with an unresponsive screen. However, you need to keep in mind that some of these methods will lead to data loss, especially the ones with a high success rate. If you are keeping a backup of your data, then you can simply restore them and have all of your data back in no time.

How to Unlock iPhone with Unresponsive Screen Without Losing Data

1 Force Restart Your iPhone if It Is a Temporary Malfunction

One of the simplest ways to unlock your iPhone that has an unresponsive screen is to force restart it. This method will be very effective in the case of software crashes. By doing this, you will forcibly shut down all of your iPhone's running processes and applications, which will potentially solve the issue.

Before you force restart your iPhone though, keep in mind that the process will be slightly different depending on the iPhone you own.

For an iPhone 6 or earlier: Press the Home and the Power buttons at the same time. Keep holding them down until the Apple logo appears on your iPhone's screen.

For an iPhone 7/7 Plus: Hold down the Volume Down and the Power buttons at the same time. Keep applying pressure until you can see the Apple logo on the screen.

For an iPhone 8/X/XS/XR/11/12/13/14/15: Press and quickly release the Volume Up button, and then press and quickly release the Volume Down button. Finally, press and keep applying pressure to the Power button until the Apple logo is displayed on the screen.

force restart iphone


However, force restarting your iPhone comes with risks when your iPhone is just unresponsive partially. It might get you locked out of it entirely because we all know that an iPhone requires passcode after restarting and if a force restart cannot help you with the problem, then with the unresponsive screen, it's almost impossible for you to enter passcodes to get into the locked iPhone again.

2 Use Siri if Possible

If you want to learn how to unlock iPhone with unresponsive screen without losing data, then you need to learn how to use Siri trick. This method is proved to be very effective as it allows you to utilize your voice to give your commands. However, it can only be applied when your iPhone's screen can respond to your touch every now and then.

To use this method, you will have to follow these steps:

Visit Settings > Siri & Search, and enable "Listen for 'Hey Siri'" to configure voice-activated Siri.

Once Siri is activated, ask your assistant to Turn on VoiceOver.

Then, press the Home/Power button two times to see the main passcode screen.

Swipe right or left until the Slide to Unlock option is selected. Double-tap on the screen to see the passcode page.

Then, move the VoiceOver cursor to highlight the different numbers of your passcode. Double-tap on each number to confirm your option.

Swipe left or right to highlight the Enter button and double-tap to submit your passcode.

unlock with siri

3 Try the External Keyboard

Another easy way to unlock an iPhone with an unresponsive screen is to use an external keyboard. This method is very effective and can unlock your iOS device without leading to data loss. However, this method is just a temporary fix for we all know you can't carry a keyboard everywhere.

If you want to use an external keyboard to unlock your iPhone, you have to follow these steps:

Plug your external keyboard into your iPhone via an OTG cable or through the bluetooth.

Then, press the Power button on your iPhone to switch it on.

Use the keyboard to type your passcode and unlock your device.

external keyboard iphone

4 Restore iPhone via iTunes

Another possible solution to this issue is to restore your iOS device via iTunes. This method will restore your iPhone to its factory settings, which means that it will remove all of your data, apps, and settings, including the screen passcode settings. However, you are suggested to use this method when you have kept a backup of your data.

Connect your device to your computer via a USB cable. Launch the iTunes app on your computer (ensure it is the latest version).

Then, the app will detect your device. Click the device icon on the top-left corner to go to the Summary section.

Click the Restore iPhone button and wait for the process to be completed.

restore iphone itunes

5 Erase iPhone via iCloud

If you don't have a previous iTunes backup, then you can try to erase all the content and settings via iCloud, which is one more method that you can use to unlock your iPhone with an unresponsive screen. This method can be completed from any device you have access to, as long as you know your Apple ID credentials and have "Find My iPhone" enabled. However, this method also leads to data loss. So think twice if you have no backup.

Visit iCloud.com on the web browser you are using. Log in to your account with your Apple ID and password.

Click the Find iPhone option. Then, click All Devices and select your iPhone.

Once you have clicked on your device, click the Erase iPhone button that is located underneath its icon. Your iPhone will restart and the screen passcode will be removed.

erase iphone 03

6 Unlock iPhone With Unresponsive Screen Using WooTechy iDelock

If you want to learn how to unlock iPhone with unresponsive screen, then WooTechy iDelock is the best tool for you. This is a computer application specifically designed to unlock iOS locks in just a few simple steps. The great thing about this tool is that it has a very user-friendly interface that makes it ideal even for users who don't have any technical knowledge. Check some of its features below:

Key Features of WooTechy iDelock

  • Allow to remove screen time passcode, Apple ID lock, MDM lock and Screen Time lock without passcode, and even able to jailbreak a school iPad easily.

  • The highest success rate among the competitors.

  • Compatible with all iPhone models and iOS versions including the iPhone 14/15 and iOS 16/17.

  • Super user-friendly interfaces enable everyone to use this tool seamlessly.

  • Can unlock disabled iPhone when Apple ID is locked, or unlock stolen iPhone without passcode.

  • Not only iPhone but also iPad can be unlocked too, for example, when you forgot iPad password and lock your iPad after too many failed attempts.

Free Download

Secure Download

Free Download

Secure Download

To unlock your iPhone with an unresponsive screen using WooTechy iDelock, follow these steps:

Step 1: Download WooTechy iDelock and install it on your computer. Launch the app and select the Unlock Screen Passcode option from the home screen.

Step 2: Connect your device to your computer with a USB cable and click Next. The app will automatically detect your iOS device. If it fails to do so, you must manually put it into DFU or Recovery mode. You will find detailed instructions on the screen.

connect idevice via usb

Step 3: Then, iDelock will automatically detect the most suitable firmware for your device. Follow the guide on your screen to download and verify the package.

idelock download firmware

Step 4: On the next step, click Start Unlock. During this step, your device needs to remain connected to your computer. Then, you will see a new popup window, where you must type 000000 to confirm your option.

enter 000000 to unlock

After several minutes, the screen lock will be removed from your iPhone.


Even when your iPhone's screen is unresponsive, there are ways to unlock your device. All of the above methods are effective in solving this issue. By using specialized software like screen passcode unlocker WooTechy iDelock, you have the peace of mind that you will access your iPhone no matter what happens. Just download it and give it a try!

Free Download

Secure Download

Free Download

Secure Download

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