Is your iPhone displaying a black screen with the support.apple.com/iphone/restore message? iPhones can get stuck on the restore screen for many reasons. It could be from:
A botched jailbreak.
A glitch when restoring data via iTunes.
Issues with iOS upgrade.
A hardware issue from a dropped iPhone.
Don't panic if you are worried that you may lose all your precious data and photos when attempting to recover from this screen. Try these seven methods to get your iPhone working again.
1. Use the Original Cable and Force Restart iPhone
While non-original cables can sometimes work when restoring your iPhone, the quality can vary significantly between brands. Always use the original cable when restoring your iPhone. Apple authorizes these cables, so you know you can trust them with your data, applications, and photos.
Apart from that, to get your iPhone out of restore screen, you should also force restart the device.
To force restart iPhone 8/X/XS/XR/11/12/13, respectively press down and let go of Volume Up button and Volume Down button quickly, then hold the Sleep/Wake button until the Apple logo appears.
To hard reboot iPhone 7/7 Plus, simultaneously hold the Volume Down button and the Sleep/Wake button until the Apple logo shows.
To force reboot iPhone 6 and older, press down the Home button and the Sleep/Wake button together until the Apple logo is visible.
2. Exit iPhone Restore Screen with One Click
If your iPhone 7/8/X/11/12/13 is on the restore screen for a quite long time, then you are able to use a tool to exit the iPhone restore screen freely and quickly. Wootechy iPhixer offers Enter/Exit Recovery Mode feature to help you achieve that.
Wootechy iPhixer can recover an iPhone stuck on the restore screen with just one click. Here's how to use it.
Step 1. Download and install the software onto your PC. Launch it and select Enter/Exit Recovery Mode.
Step 2. Press the Exit Recovery Mode button (the blue one on the bottom.)
Step 3. Wait for the notification screen (you will see an image of an unlocked iPhone.)
3. Update iTunes
Has it been a while since you updated iTunes? Outdated versions of iTunes can cause problems when updating your iPhone, so make sure you always use the latest version. Click on the Help tab and select Check for Updates from the drop-down menu to update iTunes.
PC users who download iTunes through the Microsoft store may not see the update option. In this case, Microsoft Store will automatically update iTunes for you. Click the ellipsis button (three dots in a row) in the top right corner of the Microsoft Store and select "Downloads and updates" to make sure iTunes is the latest version.
4. Fix iPhone Stuck on Restore Screen with iPhixer (No Data Loss)
In case the above ways fail to get your iPhone out of the restore screen, then you have to use professional iOS repair software to resolve the problem if you don't want to cause any data loss. iPhixer can solve your iPhone software issues which may result in iPhone stuck on restore screen and bring the device back to normal with any iOS version you like.
Key Features of Wootechy iPhixer:
Repairs various iOS issues such as iPhone stuck on restore screen, iPhone stuck on recovery mode and iPhone stuck on Apple logo without data loss.
Works on different models of iPhone including the latest iPhone 13 and many other Apple devices.
Compatible with all iOS versions including the newly-released iOS 15.
Provides other functions like resetting iDevices with or without a password after the program backs data up.
Available on Windows and Mac computers, it's easy to use.
Here's a quick guide on how to use iPhixer to fix an iPhone stuck on restore screen.
Download and install Fixppo to your PC or Mac. You will have four available options to fix an iPhone stuck on the restore screen. Use the following steps to recover your iPhone without data loss.
Step 1. Select Standard Mode and make your iPhone connected to your computer with the original USB cable.
Step 2. The next step is to download the firmware for your device, which the software will automatically detect for you. iPhixer will also give you the option to check for other versions of iOS.
Step 3. After the firmware has been downloaded, iPhixer will verify everything before extracting the software. Click the Start button in iPhixer to proceed. Don't unplug or use your device while the process is ongoing because you risk bricking your iPhone.
5. Restore iPhone and Reinstall iOS (Data Loss)
There's another reason explaining iPhone stuck on restore screen, that's the improper iOS version or update. iTunes can help you fix it, but this method will result in the loss of your data.
a. Start the latest version of iTunes and connect your device to your computer.
b. Click Summary > Restore iPhone.
c. Finally confirm your actions by clicking Restore button again.
6. Put iPhone into DFU Mode (Data Loss)
Putting an iPhone stuck on the restore screen into DFU mode is a more advanced recovery method that will also result in data loss. Here's how to do it.
a. Attach your iPhone to your computer with the USB cable and fire up iTunes.
b. Depending on your model, you have to follow the instructions below to enter DFU mode.
iPhone 7/7 Plus: Press the Side button and Volume Down button at the same time for 10 seconds, then only release the Side button but continue holding down the Volume Down button for at least 5 seconds.
iPhone 8 and above: Respectively press the Volume Up button first and then the Volume Down button. Hold the Side button and release it when the screen gets black while press the Volume Down and Power buttons for 5 seconds. After that, let go of the Power button but keep pressing the Volume Down button.
Other iPhone models: Hold the Side button and the Home button together for 10 seconds, then only release the Side button but continue pressing down the Home button for at least 5 seconds.
c. When iTunes detects your iPhone in DFU mode, a message will pop up on the screen. Click OK and then Restore button.
To effectively solve your iPhone stuck on restore screen while causing no data loss, your best choice is using the useful software – iPhixer. If you still need help, don't hesitate to check out our support center for professional advice on restoring and fixing your iOS devices.